Customer Service Representative Jobs in USA 2025

Are you passionate about helping others and looking for a stable, rewarding job in the USA for 2025? If you thrive in a supportive, family-like work culture where honesty, integrity, and people-first values come first — Customer Service Representative jobs at Maersk Warehousing and Distribution USA LLC could be your ideal match!

🌟 About Maersk Warehousing and Distribution

As a trusted global leader in end-to-end logistics, Maersk Warehousing and Distribution USA LLC keeps the world moving with reliable, resilient supply chain solutions. From storage to dispatching cargo, they ensure flexibility and preparedness for any challenge in today’s logistics landscape.

Working at Maersk means joining a team that values people as its greatest asset — building trust with both employees and customers.

📝 Job Summary: What You’ll Do

As a Customer Service Representative, you will be the bridge between Maersk and its valued customers. You’ll provide product and service information, handle inquiries, resolve issues, and ensure customers receive the exceptional service they expect — every single time.

Your core responsibilities include:

Assisting customers by phone, email, or in person.
Managing and supervising assigned accounts.
Recording and tracking orders accurately.
Resolving billing or service complaints quickly and professionally.
Coordinating with internal teams to ensure smooth operations.
Providing regular reports and customer statistics.
Prioritizing tasks to meet customer needs, even during peak seasons.
Supporting accurate invoicing and documentation.

In short — you’ll play a vital role in keeping Maersk’s promise of excellent service and supply chain reliability.

✅ Qualifications & Skills

This role is perfect for someone with:

1+ year of experience in a customer service role, handling calls, emails, and troubleshooting.
Strong communication and problem-solving skills.
Proficiency in Microsoft Office Suite — Word, Excel, Outlook.
Ability to multitask and stay organized under pressure.

💰 Salary & Benefits

💵 Pay Range: $19.00–$20.00 per hour (depending on experience and location).
📅 Schedule: Monday–Friday, 6:30 AM – 3 PM (may vary during peak season).

🎉 Perks & Benefits:

Medical, Dental, and Vision coverage
401(k) with company match
Paid Time Off (PTO)
Flexible work schedules (when possible)
Employee Assistance Program
Inclusive, supportive work environment

🏆 Why Work at Maersk?

When you join Maersk, you’re more than just an employee — you’re family. Diversity, inclusion, and equal opportunity are at the core of Maersk’s hiring culture. Whether you’re starting your career or looking to grow, you’ll find opportunities for development and advancement here.

Plus, Maersk is dedicated to supporting applicants with disabilities or special needs throughout the hiring process.